In Case Of Emergency Please Attend Your Local Public Hospital

As a non-profit organisation we serve the community by providing medical appliances, support and advice to members, their families and carers. Our members a have a stoma which is an opening formed on the skin where part of the digestive system empties. This maybe a result of birth defects, cancer, accident or disease. It may be permanent or temporary. Our members range in age from new born to over 100 years. There are approximately 44,000 Ostomates (people with a stoma) in Australia of which 2,300 are our members.


Ostomy Association of South Australia Inc
ABN: 19 265 527 792
1 Keele Place, Kidman Park SA 5025
Phone: 08 8235 2727
Fax: 08 8355 1073
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Download order form.





The Department of Health is seeking feedback from ostomates and other stakeholders on access to products under the Stoma Appliance Scheme. The feedback provided will support potential improvements to ensure ostomates continue to have access to the products and the support services they need to manage their stoma. Please click on the survey page to the right [or below if viewing on a small device] to commence the survey.

Office Open Hours *

  • collection of supplies and
  • phone queries

Office Open Days

MON | TUE | WED | THU: 10:30am to 2:30pm

Closed: Fridays

Closed weekends and Public Holidays

* If you need to collect supplies outside of these hours please call the office and we will discuss possible options.


Appliance Supplier Information

Please call customer service if you need:

  • samples of new appliances, or accessories
  • product advice
  • products useage information
  • assistance with product quality
Ainscorp [Salts] 1300 784 737
Coloplast 1800 673 317
Convatec [Uno Medical] 1800 339 412
Dansac 1800 331 766
Hollister 1800 335 911
Omnigon [B Braun, Welland, Eakin] 1800 819 274

When to use Accessories

Adhesive Remover Wipes and Sprays
To remove old appliance and any sticky residue left behind, before applying a new appliance.

For cleaning around your stoma, comes as wipes for easy application or liquids to use on soft cloths.

Protect Barrier Wipes and Sprays
To be applied after cleaning skin and before new appliance it provides a protective barrier against body waste.

Creams and Ointments
For hydration of skin, aids in the prevention of dry skin, must be absorbed before applying new appliance or appliance will not stick.

Base/Flange Extender/Frames
Extensions provide extra support and security for your pouch/bag.

For the elimination of odours within an ostomy pouch. To only be put into the pouch not taken orally.

To assist stool move from stoma to bag, to decrease the likelihood of ‘pancaking’ (faeces collecting at the neck of the pouch rather than sliding into the pouch).

For levelling skin folds and scars, allowing better adhesion. May help with the prevention of leakage and prolonging wear time.

For help with red, raw, sore skin (possibly weeping) around the stoma, use sparingly and dust off any excess.

Barrier Seals and Sheets
For extra wear time and extra skin protection. Seals are round or oval in shape, convex or flat. Sheets are 10 x 10cm or 20 x 20cm squares for you to cut out any irregular shape you may need.

All of the seals and sheets should be body temperature before putting them on a clean and dry area. Allow seals and barriers to come away from your skin when ready, do not rip or tear them away.